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Mô tả công việc:
(Mức lương: Thỏa thuận)- Operation duties to include coordination with shippers, trucker, Shipping Lines/Co-loaders and overseas agents for export of shipments.
- Complete process of shipment includes arranging for pick-up, booking, document preparation (BL, Invoice, certificate of origin, export permit declaration and/or AMS/IFS/ACI/AFR filling, if applicable) forwarding, follow-up tracking and tracing to final destination.
- Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and overseas agent throughout the process and choosing proper routing appropriate to the customer’s needs.
- Employees may also have additional responsibilities in accordance with supporting a specific department and be tasked with specific, individualize assignments.
- Resolve issues respective to client requirements, data input-general customer service inquires related to tracking & tracing.
- Resolve billing discrepancies and discrepancies against client SOP’s.
Chức vụ: Nhân viên/Chuyên viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
Full participation in the social insurance, Medical Insurance
Working hours: Monday – Friday (morning: 8h00 – 12h00; afternoon: 13h30 – 17h30) and Saturday morning (8h00 – 12h00)
Professional working environment, friendly community colleagues
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
- Having experience in consolidation to USA/CAN is priority.
- Having experience customer service is an advantage.
- Having experience from 1 to 2 years.
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Quản Lý Đơn Hàng,Xuất Nhập Khẩu
Trung cấp - Nghề
Không yêu cầu.